Everything You Want to Know.

Pricing varies by treatment and the amount of product used, which is why every new client starts with a free consultation. Sophie won't quote you a price until she understands exactly what you want and what's right for your face. As a general guide, Botox starts from $150 per area, dermal fillers from $600 per syringe, and skin rejuvenation facials from $180. Body contouring and laser hair removal are priced by area and session package. All pricing is confirmed before any treatment begins — no surprises.

Every appointment starts with a consultation — even if you've been before. Sophie will look at your skin, ask about your goals, and talk through the options. For injectables, the treatment itself takes 15–30 minutes: the area is cleansed, optional numbing cream is applied, and Sophie works quickly and precisely. For facials and body treatments, you'll be made comfortable on the treatment bed and Sophie will walk you through each step as she goes. You're never rushed, never left guessing, and always asked before anything is done.

In the hands of a qualified medical professional — yes, absolutely. Sophie is a registered nurse with formal clinical training, which means she understands facial anatomy, knows how to identify and manage complications, and holds professional liability insurance. All products used at Lumière are Health Canada approved. Risks exist with any procedure, and Sophie will discuss them honestly with you at your consultation — but serious complications with properly administered aesthetic treatments are rare. Your safety comes before everything else.

It depends on the treatment. Botox typically lasts 3–4 months, though many clients find results lasting longer with regular maintenance. Dermal fillers last 9–18 months depending on the area and product used — lips tend to metabolise faster than cheeks. Skin rejuvenation facials deliver immediate results that continue improving for 72 hours, with cumulative benefits from regular monthly treatments. Laser hair removal provides permanent reduction after a full course — most clients see 80–90% reduction. Body contouring results are visible from 6–12 weeks and are long-lasting with a stable weight. Sophie will give you a realistic timeline at your consultation.

Natural results are the entire point at Lumière. Sophie's philosophy is enhancement, not transformation — the goal is always that people notice you look refreshed and radiant, not that you've had work done. She uses conservative dosing, assesses symmetry carefully, and will never push you toward a result that doesn't suit your face. If you have specific concerns about looking overdone, bring them to the consultation. Sophie has heard it before, takes it seriously, and her clients consistently describe their results as the most natural they've ever had.

The easiest way is to use the contact form on our Contact page — just tell us what you're interested in and your preferred days and times. Sophie or her team will get back to you within one business day to confirm your appointment. You can also call or email directly if you prefer. First-time clients always start with a free consultation — there's no pressure to book a treatment on the spot.

Your first visit starts with a thorough consultation at no charge. Sophie will review your skin, your medical history (certain medications and conditions affect treatment suitability), and listen carefully to your goals. She'll recommend a treatment plan and explain exactly what's involved — including realistic results, risks, aftercare, and cost. If you decide to proceed on the same day, great. If you want time to think, that's completely fine too. There's no hard sell and no pressure. You'll leave with a clear picture of your options and what to expect.

We ask for 48 hours notice for cancellations or rescheduling. Life happens — if you need to cancel with less notice, please contact us as soon as possible and we'll do our best to accommodate you. Repeated last-minute cancellations or no-shows may require a booking deposit for future appointments. We hold your appointment time exclusively for you, so giving us advance notice helps us offer that slot to another client who may be waiting.

It depends on the treatment. Dermal fillers show results immediately — with full, settled results visible at the two-week mark once any swelling has resolved. Botox takes 3–7 days to begin working, with full results at 10–14 days. Skin rejuvenation facials deliver an immediate glow that continues improving for 72 hours. Laser hair removal results appear gradually over your course of treatments. Body contouring results develop over 6–12 weeks as your body processes treated tissue. Sophie will set realistic expectations for your specific treatment at your consultation so you know exactly what to look for and when.

For injectables: avoid alcohol for 24 hours before your appointment, avoid blood-thinning medications like ibuprofen or aspirin for 48 hours if possible (check with your doctor first), and come with a clean face if you can. For laser hair removal: shave the area 24 hours before and avoid sun exposure for 2 weeks prior. For facials: avoid strong retinol or acid products for 48 hours beforehand. Sophie will send you detailed pre-treatment instructions when you book, and she'll answer any questions you have before you arrive. The most important thing is to show up — she'll handle the rest.

Completely okay — and very common. Sophie hears this almost every week. She uses ultra-fine needles, works quickly, and will always talk you through what she's doing before she does it. Topical numbing cream is available for any treatment and can make the experience virtually painless. Many clients who described themselves as needle-phobic before their first appointment have gone on to become regular clients. If anxiety is a concern, just mention it when you book — Sophie will make sure you feel comfortable and in control from the moment you walk in.

Yes — laser hair removal is offered in packages of 6 or 8 sessions at a reduced per-session rate, and regular maintenance clients benefit from loyalty pricing on Botox and skin rejuvenation treatments. Sophie will let you know what's available for your specific treatment plan at your consultation. There's no membership required and no lock-in — pricing is straightforward and always explained upfront.